The primary purpose for Docent program at the Alamo is to provide
a meaningful educational experience for the visitor through
personal interaction. For this reason we ask that all volunteers
devote their attention to our visitors while at the Alamo.
Keep in mind that while here docents represent the Alamo.
Also remember that the public associates the behavior of
all volunteers with the Alamo and its interpretation. As
such, each volunteer's behavior is a reflection on the Alamo.
Basic Expectation of Job Performance
As an Alamo Docent and a volunteer at the Alamo Complex, you
are expected to . . .
. . . be at your designated
post.
. . . be accessible to visitors.
. . . provide security oversight in your assigned
area.
. . . be well groomed and conform to the specified
clothing requirement.
. . . be knowledgeable; continually demonstrate growth.
. . . be punctual.
. . . refer questions or inquiries to proper sources.
. . . respond to visitors needs; exceed visitor expectations
when possible.
. . . display respect for the DRT, the Alamo staff,
and fellow volunteers.
. . . maintain confidentiality regarding the operation
of the site.
. . . follow proper procedure for grievances.
. . . refuse any monetary gratuity [tips] from visitors.
Being an Alamo Docent requires . . .
. . . the ability to communicate
information to the public.
. . . the ability to assist the public with problems
they may experience.
. . . an even tempered disposition and the ability to
remain pleasant under stress.
. . . standing for long periods of time.
Minimum Qualifications
The minimum qualifications for becoming an Alamo docent are
. . .
. . . you must be at least
18 years old.
. . . you must have at least a high school diploma.
. . . you must be willing to work with the public.
. . . you must have your own transportation to and
from the Alamo.
. . . you must have an interest in the Alamo and
Texas history.
. . . you must be willing to submit to a background
check.
The Selection Process
The Alamo periodically issues public call for individuals who
would like to volunteer their service as docents. These individuals
are invited to an orientation meeting as the Alamo where
they will learn more about the docent program. If accepted
into the program, volunteers will receive training materials
to help them prepare for their role in the Alamo’s
interpretative program.
* Note: Check the Alamo’s
Schedule of Events for the Next Docent Orientation.
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